Alex Gilgenbach.

Strategic Product Designer with 5+ years of experience designing mobile, web, and connected device solutions for enterprise and consumer products.

I create end-to-end experiences that improve usability, reduce confusion, and make products easier and more enjoyable to use.

Work.

Connected Chillers Dashboard

By simplifying workflows, adding customization, and making data more actionable, I redesigned a dashboard that helps users monitor and troubleshoot chillers across distributed sites. The new design sped up diagnosis, reduced the need for costly on-site visits, and increased efficiency by 44%.

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Vibration Diagnostics

Making mobile data collection simpler and more efficient on the go

I redesigned a mobile app that helps users collect and manage field data. It simplifies multi-step workflows, makes collecting data more reliable, and addresses challenges with low-signal conditions. The update cut errors, boosted efficiency by 30%, and made the app more intuitive.

Case Study In Progress

Vibration Diagnostics Mobile App - Improving mobile UX for chiller data collection

Custom Reporting

Feature Enhancement for Remote Diagnostics

I created a reporting feature that enables chiller engineers to generate and share diagnostic reports more efficiently by cutting manual work, reducing the risk of data loss, and streamlining cross-team collaboration.

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Custom reporting - feature enhancement for remote diagnostics

My Philosophy

Prioritize understanding

I believe that thoroughly understanding the problem space before designing is critical to delivering an exceptional user experience. I want to know the core business issues and user challenges that need to be addressed so time isn’t wasted solving the wrong problems.

Collaborative mindset

I actively seek feedback from my team, the users I design for, and business stakeholders. Their insights not only enhance the solutions I create but also contribute to my continuous growth and skill refinement.

Passion for continous learning

I am humble and understand that I don’t have the answers to everything. My passion for design motivates my continual learning by actively pursuing opportunities to enhance my skills.

About.

I’m a Product Designer focused on creating digital experiences that are both highly functional and visually engaging. I understand that successful design requires balancing user needs with business objectives, and I take both into careful consideration when crafting solutions.

My mission is to translate these insights into intuitive designs that solve core challenges and drive business impact.

Get In Touch.

alexgilgenbach

alex@alexgcreative.com

Thank you for getting in contact with me. I look forward to speaking with you.

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